Refund Policy

Effective Date: May 12th, 2024
At mypandaplayhouse.com, we aim to provide a transparent and fair policy regarding refunds and chargebacks. Please read the following carefully to understand our terms.
  1. Refunds
    As a sweepstakes website, we do not offer refunds for entries or purchases. All transactions on our platform are considered final.
  2. Chargebacks
    • In the event of a chargeback initiated by the customer, mypandaplayhouse.com reserves the right to suspend or ban the associated account.
    • Chargebacks can lead to additional fees, and any costs incurred by mypandaplayhouse.com as a result of the chargeback will be the responsibility of the account holder.
  3. Account Suspension
    • If a chargeback is initiated, mypandaplayhouse.com may suspend the associated account pending investigation.
    • During this period, the account holder may be restricted from participating in current or future sweepstakes.
  4. Contact Information
    If you have any questions or concerns about our refund and chargeback policy, please contact our customer service team:
    • Email: support@mypandaplayhouse.com
    • Phone: +1-470-485-5462
  5. Changes to the Policy
    mypandaplayhouse.com reserves the right to update, change, or modify this policy at any time. Any changes will be effective immediately upon posting on our website.